VaseReturn — Local Data, Backups, Identity and Deletion

Effective date: November 5, 2026
Publisher: [Publisher legal name pending]
Contact: csupportllcl@gmail.com

1. Where your business data live

VaseReturn stores inventory types, photographs, piece details, categories, client names and optional contact details, event records, movements, costs, damages and settings on your Android device. Operational records are held in SQLite and managed photos are held in local files. The App does not operate a remote inventory database or automatically synchronize records between devices. Google sign-in does not create a remote inventory backup.

The App also stores a separate record when you accept the Terms and Privacy Policy: your internal user ID, your Google account identifier if you are signed in with Google, the versions accepted, your IP address, and the date and time of acceptance. These records are stored remotely using Supabase for 24 months. They are not inventory or event records and are not part of the local business-data backup. See the Privacy Policy for details.

2. Backing up your information

You decide when to export a backup. The App may remind you locally that your latest backup is old, but it does not automatically export, email or upload a copy. A backup can contain private business information, including client contact details, photographs, events and replacement values. The current export format is v6, including managed photos, and the App is designed to restore prior supported formats v2–v6. Forward compatibility with formats created by later versions is not guaranteed.

You can choose a password-protected backup or an unprotected backup with a warning. Never share an unprotected backup with an untrusted recipient. Keep any backup password securely: losing it can make recovery impossible. Export files are saved or shared to destinations you choose. Your selected cloud-storage, messaging or email providers may then process those files under their own terms.

3. Restoring and replacing data

Restoring may replace data already present on the device. Read the restoration preview or confirmation carefully and create a separate backup first if appropriate. If a file is corrupted or incompatible, restoration may fail. A backup does not store Google payment credentials and cannot legitimately grant a subscription entitlement; Premium rights depend on Google Play/RevenueCat and verified in-app Google identity.

4. Sharing PDF reports

You can manually generate and share event PDFs, which may contain clients, events, items, dates, movements, damage or loss information and user-provided replacement values. VaseReturn does not automatically send them to clients. Once a file is shared, you must contact the chosen recipient or provider to remove any copies outside the App.

5. Signing out versus deleting data

Sign out / Disconnect Google: ends the in-app Google session or authorization as supported, and clears relevant local identity state. It temporarily removes Premium usability until a verified Google sign-in and valid entitlement are present again. It does not delete Google’s account, cancel Google Play billing, clear the device's inventory or delete exported backups.

Delete local business data: removes records and managed images from the present installation when the App's confirmed deletion/reset function is used. This action can be irreversible; previously exported files remain wherever you saved them. It does not cancel subscription billing or automatically remove Google/RevenueCat transaction records.

Uninstall the App: may remove local records and photos, and is not a substitute for subscription cancellation or a verified request to erase records held by the publisher or third parties.

6. Requesting account-related data deletion

You may contact csupportllcl@gmail.com or use the publicly available instructions at https://vasereturn.com/en-US/legal/data-deletion to request the removal of identity-related or other personal information held or controlled by the publisher. We will assess and respond to the request under applicable law, including any necessary identity verification, and explain what we cannot erase because it exists only on your device or with independent external providers.

You may also ask about document-acceptance records associated with your internal user ID or Google identity. Any deletion request for those records will be assessed under applicable law and any lawful retention requirements.

If VaseReturn's Google sign-in is treated as an app account under Google Play's account-deletion policy, the required app-level deletion/request flow and public web path must be provided and tested before publication. Requesting removal of data held by the publisher does not by itself delete your entire Google account. Necessary transaction information may remain with Google Play/RevenueCat where permitted or required by law.

7. Device loss, replacement and migration

Because inventory is not synced automatically, installing the App on another device does not restore its business data. Use a compatible backup and restore it on the new device. A Google account or a subscription alone cannot recreate missing local records. Back up your information before changing devices, wiping storage or uninstalling.

8. Help

For data rights, backups and deletion questions, write to csupportllcl@gmail.com. Include a description of the issue without attaching confidential client data unless necessary and authorized.